Fueling the way you live
Smart Energy Solutions to keep pace with your daily life. Make the most of every watt with the GONEO smart range: solar storage systems for energy independence, fast EV chargers for sustainable mobility, and portable power outlets for maximum flexibility. Smart and secure management, designed to keep pace with your daily life and lower your energy bills.
FAQ
How can I start working with your company? What preliminary preparations are necessary?
How can I start working with your company? What preliminary preparations are necessary?
You can submit your requirements via an online form on our independent website or by email (info@goneoglobal.com), specifying product type (energy storage/EV charger/power track), quantity, technical parameters (such as voltage/power/certification requirements), and target application scenario. Our team will contact you within 48 hours (business days) to confirm the details of your requirements and provide a preliminary solution.

How can I request after-sales service if there is a quality problem? What is the response time?
How can I request after-sales service if there is a quality problem? What is the response time?
Please send photographic/video evidence and your order number via after-sales email (info@goneoglobal.com) within 48 hours of discovering the issue. Our technical team will contact you within 3 business days.
Does GONEO offer complete Smart Energy solutions for the home?
Does GONEO offer complete Smart Energy solutions for the home?
Yes. GONEO offers an integrated ecosystem for home energy transition: photovoltaic storage systems to maximize solar self-consumption, EV chargers for safe and fast home charging, and Power Track for modern and flexible electrical distribution.
Are GONEO products certified for the Italian market?
Are GONEO products certified for the Italian market?
Yes. GONEO inverters, PV storage systems, and EV chargers are CE certified and comply with Italian standards CEI 0-21 and CEI 0-16 for connection to the national distribution grid.


Our customer service is available Monday to Friday: 8:00-20:00
Average response time: 24 hours
How can I start working with your company? What preliminary preparations are necessary?
How can I start working with your company? What preliminary preparations are necessary?
You can submit your requirements via an online form on our independent website or by email (info@goneoglobal.com), specifying product type (energy storage/EV charger/power track), quantity, technical parameters (such as voltage/power/certification requirements), and target application scenario. Our team will contact you within 48 hours (business days) to confirm the details of your requirements and provide a preliminary solution.

How can I request after-sales service if there is a quality problem? What is the response time?
How can I request after-sales service if there is a quality problem? What is the response time?
Please send photographic/video evidence and your order number via after-sales email (info@goneoglobal.com) within 48 hours of discovering the issue. Our technical team will contact you within 3 business days.

Does GONEO offer complete Smart Energy solutions for the home?
Does GONEO offer complete Smart Energy solutions for the home?
Yes. GONEO offers an integrated ecosystem for home energy transition: photovoltaic storage systems to maximize solar self-consumption, EV chargers for safe and fast home charging, and Power Track for modern and flexible electrical distribution.
Are GONEO products certified for the Italian market?
Are GONEO products certified for the Italian market?
Yes. GONEO inverters, PV storage systems, and EV chargers are CE certified and comply with Italian standards CEI 0-21 and CEI 0-16 for connection to the national distribution grid.

Brand successes
From a startup focused on socket safety to a national leader in electrical solutions, GONEO Group's journey continues to define reliability.
3,000+
Patents
1,340+
Product certifications
94
Design Awards

Why choose GONEO for Business
Over 200 fundamental patents in electrical safety. Over 100,000 sales networks throughout China. 98% customer loyalty and satisfaction.

Cutting-edge safety technology
High market recognition
Strong product durability
Strong research and development capabilities
Product coverage in all scenarios
Complete after-sales service system
Cutting-edge safety technology
High market recognition
Strong product durability
Strong research and development capabilities
Product coverage in all scenarios
Complete after-sales service system
Certifications and Awards Section
Each recognition is a testament to our unwavering commitment to quality and innovation.



